Privacy Policy

What information do we collect about you?

We collect information when you use our services.  We also collect information when you send us enquiry emails or submit online forms via our website.

Website information is collected using cookies.

Use of information about you?

We collect information about you in order to provide our services.  We may send reminder or promotional emails to you that we feel are relevant.  We will never send your details to third parties with your prior consent.

It may on rare occasions be necessary for us to pass your pet’s clinical records on to third parties such as when your pet has been referred to a veterinary practice for treatment.


Occasionally we may send you promotional offer about our services.  You may opt out of these at any time by contacting us

Your information and correction

If you require a copy of the data, we have on file about you please contact us.  If any of the data held is inaccurate or requires amending please contact us


Users contacting this website and/or its owners do so at their own discretion and provide any such details requested at their own risk. Personal information will be private and stored securely until it is no longer needed; details can be found in the Data Protection Act 1998. This website endeavors to ensure a safe and secure form to email submission procedure but visitors using these forms do so at their own risk.

External Links

Even though this website seeks to provide quality, safe and relevant external links, users ought to apply a policy of caution before following any external web links from this website. Such links are followed at the user’s own risk.  The website owners cannot be held liable for any damages or implications as a result of visiting any external links mentioned.

This privacy statement only applies to information collected on this website.

Social Media

Interactions made through external social media services that this website and its owners participate with are subject to the terms and conditions as well as the privacy policies held with each social media service.

We will never ask for sensitive information through social media services and encourage users wishing to discuss sensitive details to contact us via email or phone

This website may use social sharing buttons which help share web content directly from web pages to the social media services in question. Users are strongly advised prior to using these buttons that they do so at their own discretion and note that the social media service may track and save your request to share a web page respectively through your social media account.

Changes to our privacy policy

We review our policies on a regular basis any updates will be shown on this website

Contact us

Please contact us with any questions or comments on this policy or any information we hold about you

In Writing: Pet Jetters Ltd, 67 Broom Park, Teddington, TW11 9RR


Tel: 02035 760 667